Scrub the rubber rollers back and forth (front to back) and rotate them with your other hand. Using stainless steel as the main chassis material provides a robust and streamlined appearance. The machine is very sturdy, has low maintenance requirements, and is extremely reliable. Free Resources. Also check that the settings for Card Index, Card Type, and Card Font are correct for the cards that are being dealt (usually Standard and Normal). This question has been asked before, but I'm still in a quandary. As of March 2020, version 3.50 is current. What options are available to improve my machines performance? Print copies of the hand . Most of the time, this situation can be improved by performing a few actions without having to send the machine in for service. We now have two versions of our machine, the standard Dealer4 which needs to be connected to a computer during the dealing process and Dealer4+ which has its own memory and touch screen technology. Please refer to the manual for instructions on setting the card feed gap, or contact a Service Center to send your machine for service. Try unplugging the cable from the computer and plug it back in. Without tools, a simple check is to take a single card which should slide easily thru the gap with no resistance, while it should be impossible for 2 cards to pass through the gap at the same time. Supports BRI,BGE,BRE,DUP and PBN file formats, enabling users to draw on external sources of dealing data and/or generation. Get a 3mm allen wrench and adjust the rear board adjust knob as shown on pages 30-31 of the Maintenance Adjusting and Cleaning manual (get this manual from dealer4.com, Support tab, Manuals). Adjust the knob so there is a small (1/16) clearance between the card stack and the walls of the hopper, so the cards are free to move. Sallie and Marty Dillian (480) 540-8190 or (480) 488-2260 sallie.dillian@reagan.com . Primarily designed to be used with plastic Dealing Boards and whilst we recommend the use of these boards as the simplest and fastest way of preparing boards, we are aware the many clubs have stocks of usable closed boards or wallets. Perhaps the set screw is loose or someone has fooled with it. A replacement power cord and transformer can be purchased from a Dealer4 Service Center (the specific power supply needed by the Dealer4 is special and is typically NOT available at most computer supply stores). 10. Operating Tips. What to do? To confirm that the camera and lens are operating properly, go to the Maintenance screen and turn on Camera Power and Camera LEDs, place the spade ten in the card hopper, click Capture and Show. The dealing data is passed in with a standard flash drive. We do appreciate that some users, teachers in particular, want to produce "themed" hands and for this reason we have provided the means to import dealing data from software such as Deal Master Pro, internet sources and electronic competition files, to provide our users with the flexibility to make the most of these resources, we support the following file formats - BRI/DGE/BRE/DUP/PBN. A way to test if worn cards is your problem is to try to deal using newer cards. More troublesome, and more rare, are recurring errors of this type when entering the Deal or Maintenance screen, preventing any machine operation. Over time, dirt and dust can cause the Dealer4 to malfunction in several different ways. If this is the problem, or you are unable to identify the problem, the machine will need to be sent to a Service Center for diagnosis and repair, which may require replacing the main circuit board or soldering a new USB port onto the board. Also see the separate FAQ pertaining to new 2018 and newer plastic ACBL cards from Baron Barclay. Also the Dealer4 design and manufacturing team is continually making design improvements extending the life of wear parts (the rubber rollers in particular). Contact the Virginia Service Center (bingham.rick@gmail.com) to order the Cleaning Kit and provide your shipping address. Best way to securely store and travel with your PlayBridge Dealer4. Bridge NZ - Dealer4+ Card Dealing Machine This mistake can be difficult to notice and is often is not picked up during play, resulting in scores being calculated incorrectly. You may also try navigating to the Maintenance screen, and check the box on the lower right that says Enable Slow Dealing, and then click Save Parameters. Exit the Read menu and select the Deal menu instead. Advantages of Duplimate Manufacturer: Jannersten is a major bridge supplier, and is likely to be with us for years to come. SEE VIDEO BELOW PlayBridgeDealer 4 is the choice of the two largest bridge organizations in the world, namely the Dutch Bridge Federation and the ACBL but it. First, check where the boards are too tight when you first start to insert the board, or just for the last bit when the board is mostly inserted, or just on the right, or on the left. For correct operation, labels have to be accurately placed in the specific position. Leave your Dealer4 machine set up all the time if possible. Only for Dealer4 dealing machines with a Serial number of 4163 or higher. This then is a likely cause of the Card Recognition or Duplicate Card errors. Start by using the Dealing Platform, which should already be in the board slot but may need to be pushed in until it clicks into place. Sometimes very new plastic cards can be extremely slippery and get little traction on the feed roller until they get used a few times. Wipe the metal axles too. Exit the Read menu and select the Deal menu instead. FAQs - PlayBridge Dealer4 Service Center 2) If the board is tight elsewhere, perhaps your dealing machine got bumped or dropped and damaged. All should be in the range of 146-150 RPM. About PlayBridgeDealer 4+Things just got better!The latest machine does not need to be connected to a computer during the dealing process. Sale. Select "Dealing Machines" from the drop down menu. The Dealer4+ (PlayBridgeDealer4+) design is based on the standard model of the Dealer4 (PlayBridgeDealer4) which has been manufactured for the last few years with proven quality and reliability. Gently operate the wire gates up and down using your finger, in case a gate is stuck and needs to be un-stuck. Do I need to send my machine for service? Dealer4 needs to be connected to the computer, via the USB lead, during the whole dealing process2. You should stand up or sit with the machine facing you the same as when you make boards. Just try the Auto Setup again and it should work, though the error may occur more than once, and may close the Dealer4 program, requiring you to restart it. The second most common problem is when the camera lens and optical sensors become obscured by dust and can no longer read the card faces consistently. Testimonials - PlayBridge Dealer4 Service Center Shop our selection of duplicate bridge card dealing machines for sale online. Supported formats are FAT16 or FAT32 with sector size 512 bytes. PDF Dealer4+ operation manual 1v0 Cleaning the rubber feed rollers may be the only cleaning step that you need to do, if you are only seeing slow dealing or Card Feeding errors the other parts typically require cleaning less frequently. Get a 3mm allen wrench and adjust the rear board adjust knob as shown on pages 30-31 of the Maintenance Adjusting and Cleaning manual (get this manual from dealer4.com, Support tab, Manuals). New Dealer4 Maintenance Adjusting and Cleaning Manual version 1.1 has been released. Serves the visually impaired players by dealing Jumbo print or even Braille cards. There is theDuplimate Mark IV, the Duplimate Sorter, the PlayBridgeDealer4, and the PlayBridge4 Plus Dealing Machine. How do I find the number of boards that have been dealt by my machine? There might be a problem with the camera or lens. PDF OBTAINING DEALS FOR DUPLICATE PLAY - web2.acbld20.org If it does not, then the rollers are worn out and the machine needs service. The ACBLScore+ debacle really blows me away. If the gates move slowly or make a mushy sound instead of a crisp click, then a solenoid could be failing or dirty. Check that National Settings is set to Standard (AKQJ). See Manufacturers Maintenance Manual or website for further information and exclusions. A possible workaround is to disable the Board Switch, which would then allow the dealing of cards into transparent boards or when the Board Switch is not working properly. Read ALL the instructions and go slowly and carefully to avoid damaging parts. We'll ship this item as soon as it's available. Besides cleaning the machine, software updates are made periodically that can help your machines performance. If the Dealer4 USB port is the problem, often it will feel loose and wiggly when you plug in the cable, or will show visible internal damage. Any file that can be loaded into Dealer4 can be saved in the formats above. The next screen is the Dealing Screen; it will automatically come up as a blind deal but you can see the deal by pressing Show Deal6. The software controls the machine and allows board information generation, storing and printing. This adds about two seconds to each deal. It is the most sophisticated and modest bridge card dealing machine in the world. The cards do not need to be in order to use the machine just take them out of the played boards. March 2, 2017. The Virginia service center (bingham.rick@gmail.com) buys, refurbishes, and sells used machines to customers that want them. Just insert the cards you have just played as guided by the tablet screen You should treat the camera like you would treat quality photography equipment. On the back of your machine should be a silver sticker with the Serial Number. Please try to the following before contacting a service center: Dealer4ServiceCenter.com(this website)Provides information about care and maintenance, how and what the customer should clean to keep the machine in good working order, operating tips, answers to frequently asked questions (including troubleshooting advice), and obtaining recurring or repair service. Put 2 decks of cards in the hopper, the second deck gives sufficient weight to keep the first deck in contact with the feed-roller. We provide a standard software package that can be loaded onto as many computers as you wish and are compatible with Microsoft XP, Vista and Windows 7, 8 and 10.The software provides access to the new Windows version of Big Deal, which we have produced with the blessing of systems original author, Hans van Staveren, this generator is approved by the WBF. Check if the feed roller is very worn and smooth, or is dirty. Please check if power is connected to the machine and try again, Could be Either Power or USB Lost Communication with Dealer4 Dealing Aborted! (or Maintenance Aborted!). On the Deal screen, near the bottom, there is a check box to Automatically start dealing when a board is inserted. This message appears when the Read menu is incorrectly selected instead of the Deal menu. Was the machine dropped or significantly bumped? allows the user to control the dealing process and thus deal cards without a PC connected. If the times are higher than this, first double check that all photo sensors are really clean and repeat the Feed Card test. Why do I get Run Time Error 6 and similar errors? It sometimes happens that the USB port can be damaged by moving the machine, or by the cable being inserted the wrong way, or by the cable being bumped or yanked. Game Prep Use the Dealer4 dealing machine to pre-duplicate the board set for your game. Dimension: - 15 inches x 7 inches x 6.5 inches. The dealing data is just plugged in, using a standard flashdrive and away you go.HighlightsRead the face of standard playing cards (regular and jumbo print)Engineered for reliability, speed and accuracyDeals a random deck in just;5.5 secondsProduces hand records with Deep finesse analysisFor greater flexibility and Deep Finesse analysis we highly recommend the additional use of Deal Master Pro.Produces basic hand records for either print or show on the club's websiteAccepts dealing data from other sources, such as Deal Master Pro and ACBL;Reading hand shuffled decks rather than computer generated hands (simulates hand dealing)The cards do not need to be in order to use the machine,just take them out of the played boards.Offers the choice of two double dummy analyzers.Serves the visually impaired players by dealing Jumbo print or even Braille cards.Technical Specifications:Compatible with Windows XP/Windows/Vista/7/8/10Supports BRI,BGE,BRE,DUP and PBN file formats,enabling users to draw on external sources of dealing data and/or generation.Constructed to provide long and reliable operation, with a stainless steel chassis, direct drive brushless motors, powerful 200MHz DSP processor and full control of card movement to eliminate the production of inaccurate boards.The Optical Card Recognition System (OCRS), removing the need for expensive bar-coded or specially marked cards. The Firmware version is shown on the Maintenance screen, near the upper left. An optional Card Feeder Extension can be installed on your machine during service to allow you to stack three decks in the hopper. Some of these machines have dealt more than 500,000 boards. We also recommend downloading and perusing at least these two manuals Dealer4 Software User Manual v1.4 and Dealer4 Maintenance Adjusting and Cleaning Manual v1.1. 6. We do appreciate that some users, teachers in particular, want to produce themed hands and for this reason we have provided the means to import dealing data from software such as Deal Master Pro, internet sources and electronic competition files, to provide our users with the flexibility to make the most of these resources, we support the following file formats BRI/DGE/BRE/DUP/PBN.Our software also provides access to the modern double dummy analysers, that is provided to you by its author Bo Haglund. The inside of the machine collects card dust too. When a board is inserted into the machine, the board number is read and compared to the currently dealt board. Either way, check that the card feed gap is sized to let just one card through, and is tight enough that two cards cant get in at the same time. If not, the machine may have gotten damaged and the right or left metal bracket is bent, causing the board gap to close and become too tight. The action you just performed triggered the security solution. the black knob on the front of the machine, may be set too tight against the cards, causing resistance that makes it difficult for the cards to feed. These gates can be adjusted back into position. See Manufacturers Maintenance Manual or website for further information and exclusions. Why do I get the error message Board Set Not Empty when I try to deal? Click here for ManualImportant: Sign up for our newsletter and receive free weekly bridge hands! This type of problem cannot be corrected by the customer and must be fixed at an authorized service center. I am looking to buy or sell a used Dealer4 machine can you help? Too much light can confuse the optics and cause similar problems. The PlayBridge Dealer4+ card dealing machines has not only the latest technology which enables it to read cards without barcodes, read Jumbo Index cards, and read codes on the front edge of the board to check the board number being dealt, but it can do this whilst using files from a USB memory stick without a computer attached. Conventions. Individual numbers are not sold separately. Ordering Made Easy!! Remove the grime, dust and oils from the rubber rollers using the alcohol-moistened glove or cloth. Novels. Why do I get Error 551 when I try to use my Dealer4+ machine to deal from a flash drive? World's leading retailer of books & supplies for the game of bridge. This can cause increased roller wear and can scratch the camera lens. Dimensions are 8.5" x 19" x 13". For boards with this problem, see if this happens just with boards of a particular color, and then add a small piece of black electrical tape on the bottom of each board at the appropriate spot where the sensor is located. . Run the Dealer4 program, navigate to the Maintenance screen, and you will find the number of Boards Dealt near the upper left of the screen. NEVER touch the lens with your fingers. Perform an Auto Setup for your cards (see the Dealer4 Software User Manual v1.4, section 9.8, on the Dealer4.com web site, Support tab, Manuals). Contact your nearest Service Center with any questions about these items and features listed below: 9. Insights on Bridge Book 3: Bid, Play, and Defend. The biggest problem occurs when the rubber rollers (particularly the feed roller) accumulate hand oils, dirt, perfume, and food residue from dirty cards. All Rights Reserved. The feed roller(s) are the ones that sit in the card feed hopper beneath the stack of cards. 8. Secure fit with enough space for accessories. The feed roller and drive rollers will wear out eventually, and you should contact a Service Center to send your machine for service to have the rollers replaced. Select the Big Deal generator. 2) If the board is tight elsewhere, perhaps your dealing machine got bumped or dropped and damaged. IMPORTANT: Please read and familiarize yourself with ALL the following instructions BEFORE attempting to clean your dealing machine. Cloudflare Ray ID: 7d64b4347bc63f4a Sources - NEW Dealer4 and Dealer4+ Machines PlayBridge Dealer4 Service Center . Examine the image to see if the card appears sharp and clear. Either put on the cotton glove and moisten a finger or moisten a corner of the terrycloth towel or cloth. 1) If the board becomes tight and hard to insert just for the last bit when the board is mostly inserted, then the problem is thick boards and a simple adjustment is needed. 1. The main improvement with the Dealer4+ is the implementation of the Front Display. Power supply: - input (mains) 100-240V 50-60Hz, - output (machine connection) 19V/3ADC. If allowed to build up, the Dealer4 stops feeding the cards reliably. If we can find a more cost-effective shipping method we will mail you a check for the difference. 7. If you are using a different type of cards than usual, you may need to setup the machines Card Recognition parameters for this type of cards. Bottle of 91% isopropyl alcohol (better than 70%), Small paintbrush for gently whisking away dust, Clean, soft lint-free towel or white cotton glove. Performance & security by Cloudflare. Duplicate Bridge Dealing Machine | Card Dealing | Baron Barclay Cleaning instructions are provided on the Care & Cleaning page of this web site. Inserting the power plug into the Dealer4 when the power supply is on may cause small sparks near the connector, which can leave some burns on the connector, in the worst case causing problems with the power connection. Dealer4 comes with Windows 2K/Windows XP/ Windows Vista/7/8 compatible software. Dealer 4 is constructed to provide long and reliable operation. Offers the choice of two double dummy analyzers. All machines with serial numbers 4163 and higher are equipped with a Board Number Reader. PDF Using BridgeComposer with PlayBridge Dealer4 Thank you for viewing my video. First, check that you dont have an actual duplicate card in the deck, and that you are dealing with a full deck of 52 cards. the black knob on the front of the machine, is not set too tight against the cards, causing resistance that makes it difficult for the cards to feed. You can dry them with a dry section of the towel to speed this up. 10. My new plastic open-up boards are very hard to insert too tight. We now have two versions of our machine, the standard Dealer4 which needs to be connected to a computer during the dealing process and Dealer4+ which has its own memory and touch screen technology. Check that the cards are not bowed, or have worn edges, or are stuck together. Copyright document.write((new Date()).getFullYear()); Bridge Buddy. Change the value for Symbol Y Max to 96, and change the value for SuitY Max to 76, then click Save Parameters at the bottom right of the page. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. No discount on this item. Carrying Case for PlayBridge . Shipping, direct from factory, included in price! To download a newer version of the firmware, go to the Dealer4.com Support tab. Where do I find my machines Serial Number? The following steps can often reduce these problems . Operating Tips - PlayBridge Dealer4 Service Center It sometimes happens that the Power port can be damaged by moving the machine, or by the cable being inserted the wrong way, or by the cable being bumped or yanked. Make sure this box is checked. Ordering Made Easy!! Wait until the rollers are dry from the alcohol. A new model of our machine - Dealer4+. If there is a gap then the rollers are worn out, and you should contact a Service Center to send your machine for service. Where can I get the current software and manuals for my Dealer4 or Dealer4+ machine? Your IP: Click to reveal The Power port in the Dealer4 may have failed, either completely or intermittently, or there may be some other problem on the main circuit board. They should be clean and there should be no gap between the rollers (i.e. Most users find the solution to their problem here. Press the start button on the front of the machine and dealing starts7. This dust drops off as the cards move through the machine and causes problems with the Dealer4 optics. New cards often cause this problem. For use with the Dealer4 Dealing machine ONLY; . Individual numbers are not sold separately. Take the dealt cards out and put another deck in the hopper and deal the next hands8. Defense. More thorough cleaning can be done using a Q-tip moistened with Isopropyl alcohol, taking care to dry the photo sensor afterwards with the dry end of a Q-tip. 1. Australia Bridge Directors Association This offers those who don't have a fixed base for their machines greater ease of mobility, handling and operational set up. The USB cable may have failed. Sometimes very new plastic cards can be extremely slippery and get little traction on the feed roller until they get used a few times. This can happen if you have purchased new plastic open-up duplicate boards that are slightly thicker than standard, and for some other reasons. If any mistakes are detected it is reported to the operator. Call Jim at 941-488-0799! To download the Dealer4 manual please click here. BridgeBee. FRAM.txt file will be created in the C:\Dealer4_Data directory. When using the compressed air, hold the can upright otherwise it sprays liquid, not air. The computers USB port may not be working. The Dealer4 program version appears on the lower left of the Main Menu screen current version as of October 2019 is ver: 4.82. If you no longer have the correct Dealer4 power supply, contact your nearest Service Center to order this part. Try rebooting the computer. Now just go to click on Exit which you will find at the bottom of the page4. This message appears when the Read menu is incorrectly selected instead of the Deal menu. These are only sold as a set of 36 labels (#1-36). Confirm that the light is lit on the power supply transformer brick, and that the cables are fully inserted into the Dealer4 and the power supply brick. CLEANING THE INSIDE AND CARD DETECTOR LEDs. If the Photo times higher than the desired range persist, then the machine likely needs to be sent in for service.
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